Our Training Programs
Latest from the blogIf we can feel disgruntled, can we also feel gruntled?
I’m lucky to be on the email list of the Grammar Diva, Arlene Miller. Her latest article is a lot of fun so I wanted to share it. The article plays with words that are negative but have no positive counterpart. For example: We use disgruntled, but is there a “gruntled”? Bigwords101Shout Out for Dudley and Goodson
Shannon L. Goodson and George W. Dudley are the authors of The Psychology of Sales Call Reluctance: Earning What You’re Worth in Sales. This shout-out and appreciation is for Dudley in particular, who coined the phrase “call reluctance” maybe as far back as 1943. That is a truly beautiful phrase! Some years ago, I was […]Current Fav CRM: Nutshell
Here’s my review and recommendation for Nutshell CRM. These notes may not make complete sense unless you’ve read the series on how to shop for CRM. What is excellent: Their target market is not enterprise-size companies—it’s everyone else—so you won’t have to fight inappropriate defaults. It is genuine CRM with sales-tracking features (instead of sales-tracking […]