What We Do

We teach sales and customer service skills using very practical and effective methods. We also provide instructional design and technical writing services.

How to Reach Us

Drop us a line, or call (510) 237-8323. The office is open Monday through Friday, the usual working hours; Pacific Standard Time.

Clients

Many of our clients are in financial services; including banking, mortgage lending, investments and insurance. Clients include:

  • Tri Counties Bank
  • The banks of California Bancshares
  • Mechanics Bank
  • EDFUND
  • Think London
  • Citibank
  • Wells Fargo Bank
  • Union Bank
  • Irwin Home Equity
  • Chevron Travel Club
  • Several commercial insurance companies and brokers
  • AT&T Wireless
  • QInteractive
  • WaMu
  • Several professional associations; including Western Independent Bankers

We also have the fun and good fortune to work with:

Horsesmouth.com

Strategic Resources Alliance

I’d Rather Have a Root Canal Than do Cold Calling!

Who says telemarketing has to be torture? Whether you’re making B2B or B2C calls, this book provides everything needed for success! MORE