Savage and Greene

 
The Consultative Framework

Set the stage.

Ask permission to proceed, or check in.

Ask questions to gather information about wants, needs, interests, and perspective;
and qualify level of desire to meet wants, needs, interests.


Transition.

Present information.

Check in (on what you presented).

Transition to the rest of qualifying.

Complete qualifying:
  • Budget
  • Decision process/players
  • Timing
Ask for business or discuss next-steps.

One last check in, if appropriate.


The Consultative Framework - Another approach

The above framework focuses on asking questions early on. If you often need to educate prospects, or if you want to head off certain objections, a slightly different approach might work even better.

Set the stage.

Ask permission to proceed, or check in.

Provide general information about your products/services, etc.

Transition to questions.

Gather information about wants, needs, interests...

(The rest is the same.)


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