Training Programs

“I’d Rather Have a Root Canal Than do Cold Calling!”

Who says telemarketing has to be torture? Cold calling is an extremely effective marketing tool that comes with a lot of baggage. Programs teach how to toss that baggage aside, develop strong business relationships, and land plenty of appointments. More…

Sales Training Programs

A consultative approach is a winning approach. Programs teach all skills needed for success; including conducting effective sales process, handling objections, qualifying, engaging prospects for high buy-in, and rating prospects in the pipeline. More…

Customer Service Training Programs

Service reps are the face or voice of your organization and often have one of the toughest jobs. Programs teach all customer service skills; including phone etiquette, defusing and handling complaints, as well as cross-selling and up-selling. More…

“I’d recommend your programs to any business that wants their representatives to step out of their comfort zone and really learn new skills.”
Debra Nelson, Training Director