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“We had bad experiences with cookie-cutter training. The work you did made all the difference. Built enthusiasm, taught our team skills they need every day, gave them practical tools to follow through. Though we’ll probably have you back, we (managers) also feel ready to use the trainers guides.”
“Thank you for a terrific workshop. This is the best investment I ever made… I didn’t realize how useful it was to teach the reps to coach each other until a few days after training. My own coaching efforts kept slipping down the to-do list but it didn’t matter.”
“Everybody got a lot out of training. Heck, you even won Rusty over.”
“You pushed back hard and you were right. Steering us away from our first plan probably avoided a landmine.”
“Shawn Greene, you are a pain. Persistent. Focused. Courageous. Thank you.”